Shipping
Australia
- FREE shipping - Orders over $99AUD
- Standard $15AUD shipping - Orders under $99AUD
New Zealand
- FREE shipping - Orders over $99NZD
- Standard $18AUD shipping - Orders under $99NZD
Other International
- FREE Shipping - Orders over $150USD
- Express shipping is calculated at checkout based on weight - Orders under $150USD
Taxes and Duties
All packages are dispatched from our warehouse in Sydney, Australia. Customers may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties. To help estimate any duties and taxes click try using this external Duty Calculator.
How long will it take for my order to arrive?
When your parcel has been dispatched you’ll receive an email that includes a unique tracking code so you can find out where your parcel is at any time!
From dispatch, the estimated metro delivery times are:
- Standard delivery – 2-5 business days (excluding weekends*)
- New Zealand delivery – 3-7 business days (excluding weekends*)
- Other International – Up to 7-14 business days (excluding weekends*)
Due to seasonal and Public Holidays such as Easter and Christmas, delivery times may vary from normal. Please allow extra time for delivery during these peak periods.
THERE MAY BE OTHER INTERRUPTIONS TO THE ABOVE SHIPPING TIMES. PLEASE KEEP THIS IN MIND WHEN PLACING YOUR ORDER
Please note that delivery may take a little longer to rural areas, so it’s best to order early.
*Orders submitted from Friday afternoon to Sunday evening will not be processed until the next working day.
